FAQs
FAQs

FREQUENTLY ASKED QUESTIONS

If you have a question, please submit it on our "Contact Us" page

 

  • HOW COME I HAVE NEVER HEARD OF THIS BEFORE?

CHLOR-LESS has been on the market since 1988. If you haven't heard of us it's because pool shops refuse to sell CHLOR-LESS, they sell chemicals

 

  • HOW DOES IT WORK?

The basic scientific process is electrolysis, where we use two electrodes (which are a conductor through which electricity enters or leaves an electrolyte or gas) to produce the ozone that then sanitises your pool. (For more, visit our "How it Works" page)

 

  • WHAT ARE THE ELECTRODES MADE OF?

We use two copper electrodes, unlike some of our competitors who use a copper / silver alloy. We stay away from silver because it is a toxic metal. Safety levels for drinking water for copper levels is 1.5ppm and silver is very toxic at 0.05ppm

 

  • DOES THIS SYSTEM PUT HEAVY METALS IN THE POOL WATER?

NO! The copper that does get into the pool water is "Copper Ions", which is the purest form of copper and is the best algaecide available, unlike bottled algaecides which contain copper sulphate which never disappears. Copper levels stabilize between .2ppm and .5ppm which is well within Safe Levels for drinking water. it's safe for you, and it's safe for Koi fish.

 

  • HOW TO KEEP YOUR POOL SAFELY SANITISED?

Most folk under-chlorinate their pools because chlorine is both expensive and carcinogenic so it seems the right thing to do. CHLOR-LESS ensures your pool’s health with reduced (money saving) pump cycle and "no chlorine" reading, Safely!

 

  • MUST ONE STILL CHECK pH LEVELS?

YES, no matter what sanitizer one is using, pH must be kept within correct parameters. CHLOR-LESS does help stabilize pH levels, but you may have to occasionally adjust said levels manually by adding hydrochloric pool acid.

 

  • WHAT MUST I DO TO CHANGE TO CHLOR-LESS AND BE CHEMICALLY FREE?

There is a 4 to 6 week "Kick-In" period where your pool is a regular chemical pool,
after which you will have a chemically free swimming pool. We give you full instructions for this period and although it takes 4 - 6 weeks, within 2 weeks your pool will be the best you've ever seen it, guaranteed!

 

  • IF I HAVE A GREEN STAGNANT POOL NOW MUST I CHANGE THE WATER?

No, with CHLOR-LESS fitted, your green water will be clear within 3 days and within 2 weeks your pool will be the best you've ever had it. CHLOR-LESS has cleared pools that have been green and stagnant for years, without the need to empty the pool and change the water.